These Terms may be subject to amendment, so you should carefully read them prior to placing any
If you have any questions about the Terms and conditions, you may access our web site or contact
us through our contact web form.Impress Business Service Solutions is an Indian company with registered office
at No.27A,NT Patel Road,Nerkundram, Koyambedu Chennai - 600 107. Land Mark : (Near MGR University).
USE OF OUR WEBSITE
These Terms are the only conditions that are applicable to the use of this website and they replace
all other conditions, except with the express, prior written agreement of the Vendor. These Terms
are important for both you and us as they have been designed to create a legally binding agreement
between us, protecting your rights as a valued customer and our rights as a business. You agree
that, by placing your order, you unreservedly accept these Terms, having read them.
You may only use the website to make legitimate enquiries or orders.
You will not make any speculative, false or fraudulent orders. If we are reasonably of the opinion
that such an order has been made, we shall be entitled to cancel the order and inform the relevant
You also undertake to provide correct and accurate e-mail, postal and/or other contact details to
us and acknowledge that we may use these details to contact you in the event that this should
If you do not give us all of the information that we need, we may not be able to complete your
By placing an order through the website, you warrant that you are at least 18 years old and are
legally capable of entering into binding contracts.
The items we offer on this website are only available in the following countries: INDIA.
HOW THE CONTRACT IS FORMED
The information set out in the Terms and the detail contained on this website do not constitute an
offer for sale but rather an invitation to treat. No contract in respect of any products shall exist
between you and us until your order has been accepted by us. If we do not accept your order and
funds have already been deducted from your account, these will be fully refunded.
To place an order, you will be required to follow the shopping process online and press the
"payment" button to submit the order. After this, you will receive an e-mail from us acknowledging
that we have received your order (the "Order Confirmation"). Please note that this we will confirm
the shipment to you by sending you an e-mail that confirms that the product has been dispatched
(the "Shipment Confirmation”). The contract for the purchase of a product between us (Contract)
will only be formed when we send you the Shipment Confirmation.
The brand holds the authority of checking the authenticity of order by call or E-mail. On any
dissatisfaction/authenticity/No response from customer of the order been place, the brand holds
the rights to cancel the order.
The Contract will relate only to those products whose dispatch we have confirmed in the Shipment
Confirmation. We will not be bound to supply any other products which may have been part of your
order until the dispatch of such products has been confirmed in a separate Shipment Confirmation.
AVAILABILITY OF PRODUCTS
All orders for products are subject to availability and in this regard, in the event of supply
difficulties or because products are no longer in stock, we reserve the right to give you information
about substitute products of an equal or higher quality and value which you can order. If you do not
wish to order such substitute products, we will refund any money that you might have paid.
REFUSAL OF ORDER
We reserve the right to withdraw any products from this website at any time and/or remove or edit
any materials or content on this website. Whilst we will make our best efforts to always process all
the orders, there may be exceptional circumstances which mean that we may need to refuse to
process an order after we have sent you an Order Confirmation, which we reserve the right to do at
any time, at our sole discretion.
We will not be liable to you or any other third party by reason of our withdrawing any product from
this website, whether it has been sold or not, removing or editing any materials or contents on this
website or for refusing to process or accept an order after we have sent you the Order
YOUR RIGHTS TO CANCEL
If you are contracting as a consumer, you may cancel a Contract at any time before the dispatch of
goods. In this case, you shall receive a full refund of the price paid for the products in accordance
with our Returns Policy.
Your right to cancel a Contract only applies to products that are returned in the same condition as
you received them. You should also include all of the products instructions, documents and
wrappings. Any product which is damaged or not in the same condition as you received it or which
is worn simply beyond opening the product will not be refunded. You should therefore take
reasonable care of the product(s) while they are in your possession.
You will not have any right to cancel a Contract for the supply of any of the following products:
Products whose original wrapping has been removed
Please take good and reasonable care of the products whilst in your possession, and where possible
original boxes, instructions/documents and wrappings should be retained and used for the return of
UNABLE TO DELIVER
If we are unable to deliver the goods after two attempts by default as a delivery practice by our
carrier. the carrier shall also coordinate on the telephone no. provided by you. Still if the parcel is
not being received by someone at the address given, then the parcel shall return back to the brand.
The amount will be refunded back only after confirmation from you.
RISK AND TITLE
The Products will be at your risk from the time of delivery.
Ownership of the products will only pass to you when we receive full payment of all sums due in
respect of the products. The customer is requested and has the liberty to refuse the parcel if the
condition of the packaging is found to be in damaged/tampered /open/soiled condition. In such
cases the brand also needs to be notified in written only email@example.com. On such refusal the brand
shall make arrangement to dispatch new merchandise ( if holding stock ) or refund the amount
.Upon assuring on the condition of the parcel and duly accepting the consignment , The brand does
not take the responsibility of the goods or its condition once the parcel is received by the
PRICE AND PAYMENT
While we take care to ensure that all prices quoted on our website are accurate, errors may occur.
If we discover an error in the price of any product(s) you have ordered, we will inform you as soon
as possible and give you the option of reconfirming the order at the correct price or cancelling it. If
we are unable to contact you, the order will be treated as cancelled and if you have already paid
for the product(s) You will receive a full refund.
We are under no obligation to sell the product(s) to you at the incorrect (lower) price (even after
we have sent you an Order Confirmation) if the pricing error is an obvious typographical or
arithmetical inaccuracy and could have reasonably been recognized by you as such.
The prices displayed on our website include taxes and delivery costs.